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Job Details

Field Service Representative - Jacksonville FL 2

Company name

West Jacksonville, FL

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Provides on-site Boeing representation and technical support for airframe and airframe-related systems on the F/A-18A-F aircraft at the Fleet Readiness Center Southeast NAS Jacksonville, FL.


Uses multi-disciplined technical expertise and company product support resources to assist the customer to achieve and sustain a high level of proficiency in the depot operation and maintenance of the F/A-18A-F aircraft. This includes the resolution of maintenance issues, the evaluation of maintenance procedures, providing technical guidance on and recommending new or revised troubleshooting procedures for the F/A-18A-F airframe and airframe-related systems. Provides technical support for airframe and airframe-related systems and assists the company in investigating product problems; determining cause, and developing and implementing corrective actions to ensure customer satisfaction with Company products and services.. Performs troubleshooting procedures for airframe and airframe-related systems on the F/A-18A-F aircraft. Understands customer expectations and acts as the on-site liaison between Boeing and customer personnel. Works unsupervised for extended periods of time.

Provides technical field support of company products. Performs troubleshooting procedures for single system coverage. Resolves maintenance and operational issues. Interprets technical documents and monitors product performances. Develops and conducts ad hoc training.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.


Engineering Mods & Maintenance

Relocation Assistance Available

Yes. Available for eligible candidates, if authorized.


This position requires an active US Current Secret U.S. Security Clearance. (A U.S. Security Clearance that has been active in the past 24 months is considered active.)


• Minimum 3 years Structures and Systems (non-electrical) maintenance experience on any of the following platforms - F/A-18A-G

• At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.


• Technical expertise is highly desirable in the following areas: Operation, analysis, troubleshooting and aircraft interface of the following F/A-18 systems: Fuel, ECS, Hydraulics, Mechanical Flight Controls, Landing Gear, Structures, Egress, Power Plants, and Secondary Power System.

• Previous military experience or extensive familiarity with military operation and maintenance procedures.


Bachelor's degree and typically 3 or more years' related work experience, a Master's degree and typically 1 or more years' related work experience or an equivalent combination of education and experience.

Experience Level

Individual Contributor

Job Type



Yes, 10 % of the Time

Contingent Upon Program Award




Job Code



Company info

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Company Profile
Boeing is the world's leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft combined. Additionally, Boeing designs and manufactures rotorcraft, electronic and defense systems, missiles, satellites, launch vehicles and advanced information and communication systems. As a major service provider to NASA, Boeing is the prime contractor for the International Space Station. The company also provides numerous military and commercial airline support services. Boeing provides products and support services to customers in 150 countries and is one of the largest U.S. exporters in terms of sales.

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